Cybersecurity Training for Nontechnical Roles
If you work at a B2B SaaS cybersecurity vendor, even if you’re not on the technical side, having a solid understanding of cybersecurity is key to supporting the product and driving business success. Whether you’re in Sales, Marketing, Customer Success, or other business functions, knowing the basics of cybersecurity helps you better communicate value, solve customer problems, and contribute to overall growth.
Here’s why cybersecurity training is essential for nontechnical employees:
Sales teams need to confidently explain security solutions, demonstrate their value, and align them with real customer needs.
Marketing teams have to communicate technical concepts clearly, creating messaging that resonates with both technical buyers and broader business audiences.
Customer Success and Support teams need to deeply understand the product to answer customer questions, troubleshoot issues, escalate when necessary, and even identify opportunities for upselling or expanding product use.
Recruiters must understand the specific skills and certifications required for cybersecurity roles, so they can hire the right talent and ensure new hires align with the company’s goals.
Procurement teams need to evaluate different cybersecurity product categories and make informed decisions when sourcing tools and services that meet the company’s needs.
PR teams need to be fluent in cybersecurity language to craft compelling stories about the company’s innovations and share them with the market in a way that excites both technical experts and decision-makers.
By building a strong foundation in cybersecurity, you can drive product success, improve customer satisfaction, and support business growth. Below are training platforms designed to help you build the knowledge you need for your role.
1. LinkedIn Learning
LinkedIn Learning offers a wide variety of cybersecurity courses tailored for business professionals. The platform is ideal for nontechnical employees seeking to boost their understanding of cybersecurity fundamentals.
Recommended Courses:
Cybersecurity Awareness: Building Your Cybersecurity Vocabulary
Learn key cybersecurity terms and concepts, including how to protect personal and company data, recognize threats like phishing, and avoid social engineering attacks.Cybersecurity for Small and Medium Businesses: Essential Training
Aimed at business professionals, this course covers cybersecurity best practices and risk management principles for companies of all sizes.Cloud Security for Business Professionals
Understand cloud security basics, helping business-side employees working with cloud-based products and services to communicate security risks and compliance needs effectively.
Why LinkedIn Learning?
With courses available on-demand and a wide range of topics, LinkedIn Learning is an excellent resource for self-paced learning. Its focus on professional development ensures that employees can quickly apply what they learn in their day-to-day roles.
2. Pluralsight
Pluralsight provides high-quality training for both technical and nontechnical professionals. For employees in roles such as Sales, Marketing, or Customer Success, Pluralsight offers a range of courses that simplify complex cybersecurity topics.
Recommended Courses:
Security Awareness: Phishing, Social Engineering, and You
This course teaches employees how to recognize common security threats like phishing and social engineering and how to respond appropriately.Cybersecurity Awareness for Business Leaders
Designed for nontechnical employees, this course covers how cybersecurity impacts business decisions, risk management, and compliance.Introduction to Information Security for Non-IT Professionals
Gain a basic understanding of information security and how to protect sensitive company data, tailored for employees without a technical background.
Why Pluralsight?
Pluralsight is perfect for businesses that want structured learning paths and easy progress tracking. The platform’s broad range of security awareness courses ensures that nontechnical staff can quickly get up to speed on key cybersecurity concepts.
3. Cybrary for Business
Cybrary offers a variety of courses designed to give nontechnical employees an overview of cybersecurity without diving too deep into the technical side. It's ideal for employees in Sales, Marketing, and Customer Success who need to speak confidently about cybersecurity without being experts.
Recommended Courses:
Cybersecurity for Beginners
A perfect starting point for anyone who needs to learn the basics of cybersecurity. Covers topics like threat types, security best practices, and foundational terminology.Security Awareness for Business
A course designed specifically for business professionals to understand how to protect data, avoid social engineering, and respond to common cyber threats.Introduction to Compliance and Risk Management
For roles that deal with regulatory requirements, this course explains basic risk management principles and compliance standards.
Why Cybrary for Business?
Cybrary offers targeted training paths, making it easy for organizations to provide role-specific cybersecurity training to nontechnical teams. The platform also supports tracking and progress reporting, allowing managers to monitor employee development.
4. KnowBe4
KnowBe4 focuses on security awareness training, particularly in helping employees recognize and avoid phishing, social engineering, and other human-targeted cyber threats. KnowBe4 is particularly valuable for roles like Communications, PR, Sales, and Customer Support, where social engineering attacks can be common.
Recommended Courses:
Security Awareness Training
Covers a broad range of topics, from phishing and social engineering to safe internet browsing and password management. Tailored for nontechnical employees who are often targeted by cybercriminals.Compliance Plus
A compliance-focused course for employees working in industries that require regulatory compliance, such as data protection (GDPR) or financial security standards.
Why KnowBe4?
KnowBe4 is designed specifically for security awareness and focuses on creating a strong security culture within the organization. It’s easy to deploy, customizable, and ensures that nontechnical employees are aware of the risks they face daily.
5. Infosec IQ
Infosec IQ is a robust platform for cybersecurity awareness training, designed to engage employees across all levels of the organization, including nontechnical teams. Infosec’s training modules cover everything from phishing to compliance, making it ideal for employees in Sales, Marketing, Procurement, and HR.
Recommended Courses:
Phishing Prevention Training
Helps employees recognize and avoid phishing attempts, a common attack vector used against nontechnical staff.General Security Awareness
This course covers essential cybersecurity concepts such as safe internet use, email security, and the importance of data protection.GDPR and Compliance Training
Perfect for those in Procurement and HR, helping them understand and navigate data privacy regulations.
Why Infosec IQ?
Infosec IQ provides engaging, role-based training modules designed to reduce security risks across the organization. Its interactive courses ensure employees retain critical information about how to protect the company from human-targeted threats.
6. A Cloud Guru (by Pluralsight)
While primarily focused on cloud technologies, A Cloud Guru offers cloud security awareness training for nontechnical employees working with cloud-based solutions. It’s ideal for Sales, Marketing, and Customer Success teams that need to understand cloud security concepts without becoming cloud architects.
Recommended Courses:
Cloud Security Basics for Business Professionals
Designed to give nontechnical employees an overview of cloud security, this course covers basic principles of cloud architecture, compliance, and data protection.AWS Cloud Security for Business Teams
Learn the essentials of AWS security, including identity management and compliance, with a focus on business operations.
Why A Cloud Guru?
For organizations working with cloud infrastructure, A Cloud Guru provides essential training for nontechnical employees who need to understand the basics of cloud security without getting into the weeds of cloud architecture.
